May 22nd, 2009 - Posted by: Powder Monkey

An end to misleading airfares?

Ironically, in the same week that the European Commission declared its 18 month crackdown on misleading adverts and unfair practices in the airline industry a success, a leading low-cost airline announced the introduction of controversial new charges for check-in.

The European Commission had been investigating 137 airline websites which were deemed to contravene EU consumer protection rules. Many of the complaints refer to deceptive “headline” prices, which disguise hidden costs. The websites concerned were judged according to a 14-point check list, which asked whether all taxes, charges and fees were included, and if ‘extras’ were opt-in or opt-out options. Following the investigation 115 of the websites have complied or agreed to comply with the Commission’s guidelines by July of this year.

However, one leading low-cost airline, that was given a clean bill of health by the European Commission, recently revealed plans to introduce a £5 charge for online check-in and a £40 charge for passengers who fail to present a pre-printed boarding card at the airport. If this attempt to disguise price increases does not contravene the Commission’s guidelines then it seems there is no imminent end to misleading airfares.

Those tired of being snagged by attractive headlines prices only to discover the true cost at the end of a booking process containing reams of unwanted services and extras which are not really extras at all, might want to check out Snowjet for ski flights to the French Alps. Snowjet has always been committed to transparent pricing. With no additional charges and a simple 4 stage booking process free from opt-in/out options, it’s quick and easy to book. On the website you’ll find competitively priced flights to Chambéry that are inclusive of all taxes and charges and a free 20kg baggage allowance. And if you book before the 31st August your skis also fly for free.

Snowjet has been nominated for best airline website for Travel Mole 2009 web awards.

Tags: Airline Extras, Chambery Airport, Low-cost Airlines, Snowjet
Posted in Airline Industry, News from the Alps, Snowjet | No Comments »